Published: 20 April 2018

Econet Wireless Zimbabwe has launched a multi-purpose web self-care service that will give its customers control of their line account profiles.

The service will also allow customers to provision services on their own - including monitoring their airtime and data usage, viewing their call history and transferring airtime.

Econet COO Fayaz King said the web-based self-service would further improve customer experience by empowering customers to perform and initiate several tasks without calling the company's customer contact centres or visiting Econet Shops.

Econet Wireless boasts of over 10 million connected customers, offering a wide range of voice, data, content, media, as well as mobile money services.
- Business Weekly

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